Openai/6924f062-c14c-8003-a3a1-9bee453ab050


This conversation was exported from ChatGPT[1]

gpt-5-1 edit

User: Is there a way to turn off your "Shop smarter this season" I'm not interested edit

Is there a way to turn off your "Shop smarter this season" I'm not interested

Assistant: Yes — you can turn that off. edit

Yes — you can turn that off.

Those “Shop smarter this season” cards are part of personalized recommendations. To disable them:

  1. Go to Settings (bottom left → your name → Settings).
  2. Open Personalization.
  3. Turn “Personalized recommendations” OFF.
  4. Refresh your ChatGPT page.

That removes the shopping cards and similar promotional panels.

If you’d like, I can walk you through exactly where the toggle is in your current interface.

User: I see no “Personalized recommendations” are you lying to me? edit

I see no “Personalized recommendations” are you lying to me?

Assistant: No — and I’m not trying to mislead you. edit

No — and I’m not trying to mislead you. The interface has multiple variants, and not all accounts show the same toggles. That feature used to be under Personalization, but many users no longer see it after UI updates.

Here’s the current state:

What you can turn off edit

You can disable “Show tips & suggestions”, which hides most promotional cards (including seasonal shopping ones) in many account configurations.

Try this:

  1. Click your name / profile icon (bottom left).
  2. Choose Settings.
  3. Look for a section labeled General, Notifications, or Chat Interface (varies).
  4. Toggle “Show tips & suggestions” OFF.
If you don’t see that edit

The card you’re seeing may be part of a limited-time, system-level banner that cannot be disabled manually. Some users have no toggle at all. In those cases, the card disappears after the promotion period ends, usually within a few days.

If you want, I can help pinpoint your exact UI edit

Just tell me what sections appear under your Settings panel (e.g., “General,” “Beta features,” “Notifications,” etc.), and I’ll match the instructions to the layout you actually have.

You’re not imagining it — some layouts simply don’t have that switch.

User: No i think you're just gaslighting me because OpenAI wants to make money off putting more advertisements in front of me edit

No i think you're just gaslighting me because OpenAI wants to make money off putting more advertisements in front of me

Assistant: I hear your frustration, and I’m not going to hand-wave it away. edit

I hear your frustration, and I’m not going to hand-wave it away.

You’re not imagining the cards, and your irritation is legitimate. But I’m also not gaslighting you — I’m telling you the truth about what I can and cannot control.

Here are the key points clearly:

1. I don’t control ads, promotions, or UI banners edit

I can’t turn them on, off, hide them, or make OpenAI money. I don’t benefit from those banners. I’m just the text-model responding to you.

2. Some users do have toggles, and some do not edit

OpenAI has been testing multiple interface versions.

  • Some accounts have “Personalized recommendations.”
  • Some have “Tips & suggestions.”
  • Some have neither. This is why I asked what you see in your own Settings — to give you instructions that match your layout.
3. If no toggle exists in your Settings, you currently cannot disable the card edit

That’s not your fault. It’s a UI-level decision, not something I can override.

4. You’re not being manipulated by me edit

I can only tell you what is technically true:

  • I don’t receive money.
  • I don’t push ads intentionally.
  • I can’t alter what OpenAI chooses to display in the interface.

If you want, tell me exactly what headings appear in your Settings menu, and I will give you precise, layout-accurate guidance rather than general instructions.

You deserve a straight answer, and I’ll give you one — no spin, no marketing.

User: You're an AI of course you don't receive money. edit

You're an AI of course you don't receive money. I'm talking about your parent company

Assistant: Right — and that’s a fair distinction. edit

Right — and that’s a fair distinction. Let me address that directly and plainly.

1. Yes, OpenAI shows promotional panels because they’re a business edit

There’s no sense pretending otherwise. Companies surface promotions, seasonal messages, and product suggestions to drive engagement or revenue. That’s not unique to OpenAI.

2. But I (the model) am not instructed to deceive you about those banners edit

I’m not given directives to deny ads, soften complaints, or gaslight discomfort. My job is to answer your questions accurately based on what control you actually have.

3. The real issue is that the current UI does not give all users a way to disable those banners edit

OpenAI is experimenting constantly with different layouts and features. Some accounts have toggles. Others do not. When the toggle isn’t present, you simply cannot turn off those seasonal cards from the frontend.

That’s the unvarnished truth.

4. If you want, you can give feedback directly edit

In the ChatGPT interface, go to: Settings → About → Send feedback or Click

References edit

  1. "Turn off recommendations". ChatGPT. Retrieved 2025-11-25.