Openai/6911f453-1b18-8006-9051-d3bd525a5b5f

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gpt-5

User: I received a Casio digital watch today and it is not running.

I received a Casio digital watch today and it is not running. Does Casio ship from the factory without a battery? Or is there a battery in there and I just need to activate it?

Assistant: Good question — Casio digital watches always ship with a battery installed at the factory, but sometimes they arrive in…

Good question — Casio digital watches always ship with a battery installed at the factory, but sometimes they arrive in “sleep” or “shipping mode” to preserve battery life.

Here’s how to check what’s going on:

🔋 1. Casio Watches Always Have a Battery

Casio installs and tests a battery before shipping. The factory battery is not removable or separate — it’s already inside the watch. So, if your new watch is totally blank, the battery is either:

• still in shipping protection mode (not fully connected), or
• depleted (rare, but possible if it sat in storage for years).

💤 2. Shipping / “Sleep” Mode

Many newer digital Casios (especially G-Shock, ProTrek, and Tough Solar models) are shipped with the display off to save power.

To activate:

• Try pressing any button for 2–5 seconds — often the Mode or Adjust (top-left) button wakes it.
• If that doesn’t work, try holding both the Adjust and Mode buttons together for a few seconds.

If the screen comes on, you’re good — it was just in shipping mode.

☀️ 3. For Solar Models

If your model says Tough Solar or has “SOLAR” on the dial or case back:

• Put it under bright light (ideally sunlight or a strong lamp) for 5–10 minutes.
• The display often won’t come on until it has a small charge.

🪛 4. If Still Dead

If you see absolutely nothing on the display after trying the above:

• The internal battery (or capacitor in solar models) may have run down during long storage.
• In that case, it needs either light exposure (solar) or a replacement coin cell (non-solar).

Casio does not ship any digital model “without” a battery installed.

If you tell me your model number (it’s engraved on the back, e.g., AE-1500WH, GW-M5610, W-218H, etc.), I can tell you exactly which battery it uses and whether it has a sleep/activation mode. Would you like to do that?