Editing Openai/692dc726-496c-8008-9960-48ea9220203b


{{DISPLAYTITLE:Fix Cutter Signal Error}}

''This conversation was exported from ChatGPT''<ref>{{cite web|title=Fix Cutter Signal Error|url=https://chatgpt.com/share/692dc726-496c-8008-9960-48ea9220203b|publisher=ChatGPT|access-date=2025-12-01}}</ref>

== gpt-5-1 ==
=== User: What to do ===
What to do

=== Assistant: This CODE: 11538 – Cutter Signal Error is from an Anycubic Kobra 2 series printer with the built-in filament cutter. ===
This CODE: 11538 – Cutter Signal Error is from an Anycubic Kobra 2 series printer with the built-in filament cutter.
It means the printer thinks the cutter didn't reset or didn’t return to its home position.

Here’s how to fix it quickly:

==== ✅ 1. Power Cycle the Printer ====

Turn the printer off, wait 10 seconds, then turn it back on.
This often resets the cutter mechanism.

==== ✅ 2. Check the Cutter Mechanism ====

Open the top where the filament runs in.

Look for:
* Anything blocking the cutter arm
* Filament scraps stuck inside
* Dust or debris
* The cutter blade not returning to its resting position

Manually slide the cutter arm gently—it should move smoothly.

==== ✅ 3. Check the Cutter Sensor Cable ====

The cutter contains a small sensor wire. Make sure:
* The plug is pushed in fully
* No cable is loose
* No cable is pinched

A loose sensor plug causes this exact code.

==== ✅ 4. Run the Cutter Test ====

On the printer screen:

Settings → Maintenance → Cutter Test

If the cutter does not fully move and return, the printer will show this error.

==== ✅ 5. Disable Cutter (Temporary Bypass) ====

If you want to print immediately:

Settings → Cutter → OFF

You can still print normally; it only disables automatic filament cutting.

==== ❗ If the error keeps coming back ====

It usually means:
* Faulty cutter motor
* Faulty hall sensor
* Loose internal cable

Anycubic support will replace the cutter assembly under warranty.

If you want, send me a picture of the cutter unit on your printer and I’ll tell you exactly what to check.

=== User: Kobra S1 printer ===
Kobra S1 printer

=== Assistant: Ah perfect — on the Anycubic Kobra S1, this error CODE: 11538 – Cutter signal error is specifically about the auto-cutt… ===
Ah perfect — on the Anycubic Kobra S1, this error CODE: 11538 – Cutter signal error is specifically about the auto-cutter module on the AMS-style feeder.
The S1 has the same cutter unit as the Ace Pro, so the fix is similar.

Here’s what to do:

=== ✅ 1. Turn the Printer Off and On ===

A simple reboot often resets the cutter position.

=== ✅ 2. Check the Cutter Arm ===

On the Kobra S1, the cutter is inside the filament inlet box.

Open the top cover and look at the small metal/plastic cutter arm.

Check for:
* Filament scrap stuck inside
* Cutter not returning to its “home” position
* Arm feeling stiff when you move it gently

It should slide freely.

=== ✅ 3. Check the Cutter Sensor Wire ===

Inside the same unit is a small wire that reads the cutter position.

Make sure:
* The wire is fully plugged in
* The connector hasn’t come loose
* No damage / pinching

A loose sensor plug = 11538 error every time.

=== ✅ 4. Run This Test on the Screen ===

Settings → More → Cutter Test

If the cutter doesn’t:
# Move
# Cut
# Return fully to the home position

—then the printer throws CODE 11538.

=== ✅ 5. Disable Cutter to Keep Printing ===

If you want to print immediately:

Settings → Filament → Cutter OFF

This will bypass the cutter completely.
Your prints will work fine — you just cut filament manually.

=== ❗ If error continues ===

Then the fault is usually:
* Cutter board sensor dead
* Cutter motor jammed
* Internal cable unplugged inside the feeder unit

Anycubic will normally replace the cutter assembly free under warranty.

If you want, send me a photo of the cutter housing on your Kobra S1, and I’ll tell you exactly where to look and what to press/check.

== References ==
<references />


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