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Openai/68ff0983-d77c-8006-beff-1e8aa72a6d28
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===== 1. Ping/trace route test - Open Command Prompt (Windows) β run: ``<code> ping 8.8.8.8 -n 20 </code>`<code> Then also try: </code>`<code> tracert 8.8.8.8 </code>`` - This shows whether high ping starts inside your network, at the ISP gateway, or further out. ===== # Bypass the router - Connect one computer directly to the modem with Ethernet, no router. - If ping is still bad β problem is at the ISP/line level. # Check time patterns - Is latency bad all the time, or mainly evenings/weekends? - If itβs time-dependent β congestion issue on ISPβs side. # Contact ISP with evidence - Save your ping/traceroute results and provide them to support. - Tell them youβve tested across devices, on wired, and with a new router. That rules out your hardware. β‘ If you want, you can run that ping and tracert test and paste the results here. I can help you read where the latency spike is happening β inside your home, at your ISP, or further along the route. Want to try that?
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