Editing Openai/689d5536-2710-8008-9dd0-96de4530ae04 (section)

=== Assistant: Right — sounds like he’s still walking through his required “device condition” checklist before he’s allowed to hit the… ===
Right — sounds like he’s still walking through his required “device condition” checklist before he’s allowed to hit the network side.

Best play here is to stay cooperative until he finishes that part, so he doesn’t get defensive or stall.
Just answer his questions simply and wait for the moment he says something like “I’ll refresh the network” or “I’m doing the reset now.”

When that happens:
* Don’t add extra details — just follow his steps exactly.
* As soon as he says it’s done, we test 611.

So for now, I’d keep replies short, factual, and neutral — let him check his boxes so he can get to the provisioning step without friction.