Editing Openai/691f651d-5a08-800f-9113-4db45cb5081b (section)

=== ✅ STEP 2: Ye EXACT message copy–paste kar dena (Strongest complaint) ===

Subject: Misbehaviour + Wrong Fine + Threat by Checking Staff — Immediate Action Required

Message:
Today I tried to buy the Delhi bus ticket through ONEDelhi multiple times. All attempts failed due to app/server issue. I have proof of all the failed transactions.

Even after showing the proof respectfully, the checking staff misbehaved with me, spoke rudely, used wrong language, showed unnecessary aggression, and even said “thane chal” to threaten me.

He said: “Hum kuch nahi jaante, challan to katega,” which is wrong and against rules.
His behaviour was unprofessional, disrespectful and an abuse of authority.

I request strict action against the checking staff and refund of the wrongly taken fine.

Attached: payment failure screenshots

Name: Aarush
Date: (aaj ki date)
Time of issue: 9:54 AM - 10:43 AM
Location/Route: (agar yaad ho)