Editing Openai/689d5536-2710-8008-9dd0-96de4530ae04 (section)

=== Assistant: That’s almost certainly not the real technical cause — they sometimes use plan changes as an upsell opportunity when tr… ===
That’s almost certainly not the real technical cause — they sometimes use plan changes as an upsell opportunity when troubleshooting.
Your grandfathered unlimited plan can still work fine with VoLTE; plenty of people use it without call failures.

You can push back politely but firmly:

: 

This way you:
* Make it clear you won’t change plans mid-issue.
* Recenter the conversation back to the fix you actually need.

Want me to also give you a one-sentence explanation you can tack on that makes it obvious you know the difference between a plan and network provisioning? That can shut down the sales pitch and keep them technical.