Editing Openai/69747241-1550-8008-8dcb-0501d3d7b74a (section)

=== Assistant: Short answer: In SAP S/4HANA Cloud you cannot change the actual text/labels that appear inside a user’s SAP Fiori My In… ===
Short answer: In SAP S/4HANA Cloud you ''cannot'' change the actual text/labels that appear inside a user’s SAP Fiori ''My Inbox'' (the in-app notification/assignment text) in the same way as you can customize the ''email notification template''. The standard configuration for workflow email notifications (as shown in the help page you linked) applies only to the email subject and body that’s sent out—not the internal My Inbox task description/labels itself. help.sap.com<ref>{{cite web|title=help.sap.com|url=https://help.sap.com/docs/SAP_S4HANA_CLOUD/a630d57fc5004c6383e7a81efee7a8bb/9f8813309496406bbb67b0c038764f58.html|publisher=help.sap.com|access-date=2026-01-24}}</ref>

Here’s why and what can be changed:

===== - Email notification templates for flexible workflow — subject, body, language, included fields, static/dynamic content — using the Maintain Email Templates app. This is exactly what the SAP help topic you linked to is about. help.sap.com<ref>{{cite web|title=help.sap.com|url=https://help.sap.com/docs/SAP_S4HANA_CLOUD/a630d57fc5004c6383e7a81efee7a8bb/9f8813309496406bbb67b0c038764f58.html|publisher=help.sap.com|access-date=2026-01-24}}</ref> =====
* You can create copies of standard templates and adjust the text that gets emailed out to recipients. community.sap.com<ref>{{cite web|title=community.sap.com|url=https://community.sap.com/t5/enterprise-resource-planning-blogs-by-members/how-to-set-up-the-email-notification-for-flexible-workflow-in-sap-s-4hana/bc-p/13524505|publisher=community.sap.com|access-date=2026-01-24}}</ref>

===== - The text/labels shown in a user’s SAP Fiori ''My Inbox'' when they see the work item or notification in the launchpad. Those are generated by the workflow runtime and are not tied to the email template — they come from the workflow definition and metadata. The email template only controls the contents of the email message, not what appears in the Fiori Inbox UI itself. - The My Inbox app shows work items/tasks with standard titles and descriptions from the workflow/task metadata. community.sap.com<ref>{{cite web|title=community.sap.com|url=https://community.sap.com/t5/enterprise-resource-planning-blog-posts-by-sap/sap-s-4hana-email-and-fiori-launchpad-notifications-in-purchase-order/ba-p/13807255|publisher=community.sap.com|access-date=2026-01-24}}</ref> =====

===== To alter the text/labels for tasks or notifications in the My Inbox UI you’d typically need: =====
* Change the workflow definition itself, e.g., task names, descriptions — done in workflow modeling tools.
* For on-premise or classic workflow scenarios, tech options exist (like modifying text elements or using enhancement techniques), but in S/4HANA Cloud such core changes are usually not permitted to protect upgradeability.

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If you want help with how to model or rename workflow tasks so the inbox shows different text, just let me know what workflow/job you’re working with and I can guide you through the options.