Editing Openai/696fd677-90ec-800b-a423-9848e9b171f0 (section)

=== Assistant: Good result — and it tells us something useful. ===
Good result — and it tells us something useful.

What that SFC result means
* “Windows Resource Protection did not find any integrity violations” means: - Core Windows system files are clean - ntoskrnl.exe, hal.dll, core drivers, etc. are not corrupted - This effectively rules out OS corruption as the cause of your BSODs

Given the crashes you’re seeing, this strongly reinforces that the issue is driver / firmware related, not Windows itself.

Important detail
You ran SFC offline (/offbootdir / /offwindir), which is actually better for reliability in crash scenarios. So this is a solid check, not a weak one.

What this narrows it down to
Since:
* SFC is clean
* Reinstalling the ACPI/VPC driver improved stability
* You’re still getting IRQL_NOT_LESS_OR_EQUAL and UNEXPECTED_KERNEL_MODE_TRAP

The remaining suspects are:
# Another bad kernel driver (very likely)
# BIOS / firmware mismatch (still highly likely)
# Chipset driver mismatch
# RAM (possible, but lower priority right now)

Next steps (in order, no guessing)
# Confirm Driver Verifier is OFF ``<code> verifier /query </code>`<code> If anything is active: </code>`<code> verifier /reset <syntaxhighlight>2. Update BIOS/UEFI This is the single most important remaining step for ACPI-related crashes.
# Reinstall chipset drivers - From the laptop manufacturer first - Then only update via Intel/AMD if recommended
# Check minidumps (if they exist) If you have files in: </syntaxhighlight> C:\Windows\Minidump </code>`` the crash culprit can usually be identified conclusively.
# Only if crashes persist after all of the above - Run MemTest86 (2 passes minimum)

What you should NOT do now
* Don’t reinstall Windows
* Don’t disable random drivers
* Don’t assume hardware failure yet

If you want, tell me:
* Exact laptop model
* CPU (Intel or AMD)
* Windows 10 or 11 (and build if you know it)

At this point, we’re very close to pinning the exact remaining offender.