Editing Openai/6785dcf0-cf50-8003-99dc-d79fb91530c6 (section)

=== Assistant: Yes, you can attempt to remove the MDM profile using the Terminal in macOS Recovery mode. ===
Yes, you can attempt to remove the MDM profile using the Terminal in macOS Recovery mode. Here’s how to do it:

===== Steps to Remove MDM Using Terminal in Recovery Mode =====
# Boot into Recovery Mode - For Intel Macs: Restart the Mac and hold Command (⌘) + R until the Apple logo or spinning globe appears. - For Apple Silicon Macs: Shut down the Mac. Then hold the Power button until you see "Options." Click Options and select Continue.
# Open Terminal - Once in the recovery environment, click on Utilities in the menu bar and select Terminal.
# Mount the Disk - Run the following command to list the available volumes: ``<code>bash diskutil list </code>`<code> - Identify your main macOS volume (e.g., usually called "Macintosh HD"). - Mount the volume if it’s not already mounted: </code>`<code>bash diskutil mount /Volumes/Macintosh\ HD <syntaxhighlight>4. Remove the MDM Profile - Navigate to the directory where profiles are stored: </syntaxhighlight>bash cd /Volumes/Macintosh\ HD/var/db/ConfigurationProfiles </code>`<code> - Remove the MDM-related configuration profiles: </code>`<code>bash rm -rf '' </code>`<code> - Next, clear the MDM cache: </code>`<code>bash cd /Volumes/Macintosh\ HD/Library/Managed\ Preferences rm -rf '' <syntaxhighlight>5. Reset MDM Enrollment Status - To remove any MDM enrollment, you can reset the system state: </syntaxhighlight>bash cd /Volumes/Macintosh\ HD/private/var/db/ rm -rf mdm rm -rf RemoteManagement <syntaxhighlight>6. Reboot the Mac - Exit Terminal and restart the Mac: </syntaxhighlight>bash reboot </code>``

===== After Removal =====

Once the Mac boots back up:
* Check if the MDM profile is gone: - Go to System Settings > Privacy & Security > Profiles.
* Ensure no restrictions remain.

===== Important Notes =====
* DEP Enrollment: If the device is part of Apple’s Device Enrollment Program (DEP), it might automatically re-enroll in MDM upon connecting to the internet after a reset. The organization needs to remove the device from their DEP account.
* Admin Rights: If Terminal commands fail due to lack of permissions, ensure you're in Recovery mode and working with mounted disks.

If the steps above don't work, you might need a third-party tool or assistance from Apple Support with proof of ownership.